Using the Omnissa Horizon Agent Upgrade Feature from the Omnissa Connection Server Console

Horizon Agent Upgrade

If you have a Horizon Enterprise Plus or Horizon Universal subscription license, the last Horizon versions have a function to manage the Horizon Agent Update.

You have two scenarios:

  • Automatic map the upgrade to your Connection server infrastructure
  • Manually add the Agent upgrade package

I tested this feature in my Home Lab

Enable Automatic upgrade to your Connection server infrastructure

Enable Omnissa Horizon Cloud Portal form of Horizon Agent Auto Upgrade feature

https://cloud.horizon.omnissa.com/

With enabling the Agent Auto Upgrade you can see, without any action, the Horizon package to use for upgrade (this new package is directly downloaded from the Omnissa Site)

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If you use this method you can skip the next paragraph and go to Schedule Agent upgrade

Manually loaded the JSON and agent file

Otherwise, you can manually download the JSON file from the customer portal by Omnissa

Omnissa Horizon Standard and Enterprise Plus Subscriptions

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Download the files you need

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Upload them to a WEB site (Local/Internal or Public), in my case I use an Azure storage account

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As blob containers

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Which are accessible via WEB (obviously I recommend putting special restrictions)

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Let’s configure our POD by entering the appropriate section of the interface via WEB of the connection servers

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Enter the URL of our storage account with the name of the JSON file indicated

https://agenthorizon.blob.core.windows.net/agent2312/VMware-Horizon-Agent-x86_64-2312.1-8.12.1-23507832.exe-metadata.json

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Schedule Agent upgrade

Let’s proceed with updating the Agent of a VDI by going to the list of our VDI.

We select the VDI or VDI on which we want to update the agent

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Then select Update Agent

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We select the update package (we can also have multiple versions of agents) and proceed with the planning

There are some safety rules if you do massive updates

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Now schedule when will start the upgrade

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From the Horizon agent update section, we see the Scheduled task

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When the time is coming the job will start and the task state is “in Progress”

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Now from the list of VDI machines, we can check the upgrade process.

The user is currently logged in to the machine and waiting for the user logoff or reboot

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Now the VDI machine is ready for the upgrade

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Agent unknown…. Removed and installed the new one

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Installed the new

The VDI is restarted the process is completed and we have the VDI with the updated agent

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And the scheduled update task is completed

Using the Omnissa Horizon Agent Upgrade Feature from the Omnissa Connection Server Console

Use NSX Advanced Load Balancer for Omnissa Unified Access Gateway (Omnissa Horizon VDI)

In the various activities carried out in the year that is ending, load balancing and the other availability of Horizon solutions for both access from the Internet and from the company LAN were among the activities that required multi-handed work between the teams that deal with IT technologies within the company (Security, Network, EUC, Servers …).

While these synergies are easy to manage in the context of small companies, when working with large companies, timely planning and design become very important to avoid infrastructural changes (even minimal) that can convert into delays in the delivery of the infrastructure due to the need to re-engage a different team.

One of solutions used to balance access to Omnissa Horizon services is NSX Advanced Load Balancer.

Normally, the publication of Omnissa VDI solutions is carried out using the virtual appliances Unified Access Gateway (UAG) where “Omnissa Unified Access Gateway enables secure remote access from an external network to a variety of internal resources provided by Omnissa Workspace ONE and Horizon deployments.”

Natively UAGs have their own HA solution, but it has the requirement of having 3 Public IP Addresses and creating three public FQDNs.

The use of NSX Advanced Load balancer allows various UAG balancing solutions:

Single VIP with Two Virtual Services

Single L4 Virtual Service

(n+1) VIP

In my HomeLab I have tested the various solutions indicated above,

the most interesting is the one that I propose you try for the following reasons:

• Robust enough to handle the persistence issues

• Works well in environments where users come behind the NAT

• Ease of configuration

• Better visibility and logs

Additionally, the standard ports of the Blast and PCo protocols will not be used, as this can easily expose the solutions to potentially malicious individuals.

The infrastructure that I will propose also requires a change to the “classic” UAG configurations on the URLs used for the Blast and PCOIP protocols.

In the implementation that we will do, we will take as an example only the part of the Blast protocol

The following flow explains the step when a user tries to access Omnissa VDI, the flow has two ports opened for primary and secondary traffic:

    • Port 443 – This is for XML API traffic
    • Ports 5001 to 5002 – Horizon internal ports opened for L7 primary XML traffic to handle redirected traffic
    • Ports 30001 to 30002 – Blast

Where:

  1. Client L7 request comes to AVI LB
    https://horizon.pollaio.site/ 
  2. AVI LB chooses 1 pool member (say UAG1) and send back to client a 307 redirect Location
    https://horizon.pollaio.site:5001 
  3. Client sends request on redirected port
    https:// horizon.pollaio.site:5001 
  4. AVI LB (L7) sends requests to UAG1
    https:// horizon.pollaio.site:5001
    (Port Traslation)*
  5. UAG1 responds back with XML payload
  6. AVI LB parses the XML response and replace the L4 ports (to client)
    https:// horizon.pollaio.site:30001 (blast) 
  7. Client sends L4 request for Blast to AVI LB
  8. AVI LB sends request to UAG
    https:// horizon.pollaio.site:30001*
  9. UAG1 responds back to AVI LB
  10. AVI LB responds back to client

The main aspect is the correct configuration of TCP and UDP ports between the various corporate network segments:

Source

Destination

Protocol

Port

Unified Access Gateway

Horizon Agent

UDP

22443

Unified Access Gateway

Horizon Agent

TCP

22443

Unified Access Gateway

Horizon Connection Server

TCP

443

Horizon Client

Virtual Service AVI

TCP

443

Horizon Client

Virtual Service AVI

UDP

443

Horizon Client

Virtual Service AVI

TCP

5001

Horizon Client

Virtual Service AVI

UDP

5001

Horizon Client

Virtual Service AVI

TCP

5002

Horizon Client

Virtual Service AVI

UDP

5002

Horizon Client

Virtual Service AVI

TCP

30001

Horizon Client

Virtual Service AVI

UDP

30001

Horizon Client

Virtual Service AVI

TCP

30002

Horizon Client

Virtual Service AVI

UDP

30002

Configurazione NSX ALB

  1. Create a Virtual IP
  2. Create a Custom Health Monitor for UAG
  3. Create a UAG Pool
  4. Install the SSL certificate Required for L7 VIP
  5. Create a Virtual Service for UAG
  6. Binding DataScripts to the Virtual Service

Create a Virtual IP

  1. To create a custom health monitor, navigate to Applications > VS VIPs.
  2. Click Create.

Create a Custome Health Monitor

  1. To create a custom health monitor, navigate to Templates > Profiles > Health Monitors.
  2. Click Create.
  3. Select the VMware Cloud that was created for Horizon.

Enter the following details in the New Health Monitor screen

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Create UAG Pool

  1. Navigate to Applications > Pools.
  2. Select the cloud from the Select Cloud window.
  3. Click Next.
  4. Click Create Pool.
  5. In the CREATE POOL screen, update the details as shown below:
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  1. In the Servers tab, add the Server IP Address of the UAG servers.
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  1. In Health Monitor tab, select the appropriate Health profile as shown below:
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Installing the SSL certificate Required for L7 VIP

The public certificate must be imported into AVI LB it need the same imported in to UAG.

The certificate to be imported must be in PEM format.

Once imported, ensure that the CA certificate is properly linked.

Here are the steps to import the certificate

  1. To import a CA Certificate, navigate to Templates > Security > SSL/TLS Certificates.
  2. Click Create.
  3. Select Root/Intermediate CA Certificate.
  4. Provide a name to identify the certificate later
  5. Upload or Paste Certificate File

VALIDATE and SAVE

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Creating Virtual Service for UAG

To create the new virtual service,

  1. Navigate to Applications > Virtual Services.
  2. Click CREATE VIRTUAL SERVICE > Advanced Setup.
  3. Bind the virtual service VIP.
  4. Use the System-HTTP-Horizon-UAG as the Application Profile.
  5. Configure the virtual service as shown below:
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  1. In the Service Port section, click Switch to Advanced and configure the service ports.
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  1. Bind the pool and the SSL certificate added,
  2. Click Next.

Click Next and Save the configuration.

NOTE:

Two ports are opened for primary and secondary traffic:

    • Port 443 – This is for XML API traffic
    • Ports 5001 to 5002 – Horizon internal ports opened for L7 primary XML traffic to handle redirected traffic
    • Ports 30001 to 30002 – Blast

Configure DataScript

  • Binding the Horizon DataScript on the Virtual Service
  • From the UI, navigate to Applications > Virtual Services.
  • Edit the virtual service that was created.
  • Go to Policies > DataScripts.
  • Click Add DataScripts.
  • Under Script To Execute, select System-Standard-Horizon-UAG.
  • Click Save DataScript and click Save.

System-Standard-Horizon-UAG is embedded AVI Load Balancer Datascript

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UAG Configuration

Modify each UAG’s Blast and PCoIP external URL fields to use the custom ports added in the NSX Advanced Load Balancer port map (From the UI, Edit Pool > Servers tab under New Pool or Edit Pool page).

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Modify the Blast external URL to include the custom port for UDP.

For example, https://<ENAV_PUBLIC_FQDN>.com:<BLAST-CUSTOM-PORT>/?UDPPort=<BLAST-CUSTOM-PORT>.

https://horizon.pollaio.site/:30001?udpport=30001

https://horizon.pollaio.site/:30002?udpport=30002

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Verify the Tunnel External URL

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Now we are ready to test and verify the access flow to my VDI.

    • Port 443 – This is for XML API traffic
    • Ports 5001 to 5002 – Horizon internal ports opened for L7 primary XML traffic to handle redirected traffic
    • Ports 30001 to 30002 – Blast

Where:

    • Port 443 – This is for XML API traffic
    • Ports 5001 to 5002 – Horizon internal ports opened for L7 primary XML traffic to handle redirected traffic
    • Ports 30001 to 30002 – Blast
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Refer:

NSX Advanced Load Balancer for Load Balancing UAG Servers

Use NSX Advanced Load Balancer for Omnissa Unified Access Gateway (Omnissa Horizon VDI)

NSX Advanced Load Balancer renew/replace SSL certificate

 

In the production and home lab environments, the SSL Certificate is a point of attention that is especially important when the certificate is nearing its expiration date.

Normally, the expiration date is important to note in an Outlook calendar or other tool as a reminder to renew (a few days before, because if a Public CA generates the certificate, the renew requires waiting some days to have the certificate file). It is important to renew the certificate because some applications can stop running, and for the visibility of our business, it may have a bad reputation.

 

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Well in my home lab, where I use the NSX Advanced Load Balancer for Omnissa Horizon, at this time (Christmas Day) my wildcard SSL expired.

Well, I use a Let’s Encrypted certificate (free certificate) and I use Cerbot tool for the renewal.

On my PC where I installed the Cerbot tool I use this command to renew and create the certificate file:

certbot certonly –manual -d *.pollaio.site -d pollaio.site –agree-tos –preferred-challenges dns –server https://acme-v02.api.letsencrypt.org/directory –key-type rsa

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and I need to add a new TXT record on my DNS provider.

After adding the TXT record I can continue

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Now I have in my Cerbot directory this new file:

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Well, I will use the cer9.pem, chain9.pem and privkey9.pem for the certificate renewal on NSX ALB.

Access NSX ALB console, go to templates zone and under Security select SSL/TLS Certificates

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We need to add the new certificate, I suggest to create a new entry and not replace the actual certificate.

Under Create select Application Certificate

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Add the certificate name (I normally add the name and the expiration date or the creation date) and how certificate type select Import

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In the first import select the certificate file, in the second import the private key.

Validate and Save the change.

Now in to the certificate list we have the new SSL certificate

If the certificate has an orange warning it is probably because we don’t have the full certificate chain and we need to load the root and sub ca on NSX ALB.

In the same console page where we show the uploaded SSL certificate we have at the bottom a section where we see the Root and Sub CA and we don’t watch the R10

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Ok, no problem we have the chain9.pem file …

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Select Create the root/intermediate CA Certificate

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and import the pem chain file, Validate and Save

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Now the row with the new certificate doesn’t show any warning or error

Now we are ready to replace the SSL certificate on Virtual Service.

Go to Application Menu, Virtual Service and edit the VS where we want to change the SSL certificate

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On the bottom select the correct certificate form menu and remove the old certificate, after Save the change.

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Now the SSL certificate is validated and I can connect to my VDI

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NSX Advanced Load Balancer renew/replace SSL certificate

Omnissa Unified Access Gateway and headersToBeLogged

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About the 2312 Unified Access Gateway version there is a new log function to increase the Readable of the esmanager.log (default log level).

This function is HeadersToBeLogged and is enabled by default from 2312. The default value for this field is set to X-Forwarded-For and includes the details for Username, Client build, and Client version.

These details will be added to the esmanager.log file.

For example for connection to VDI from the Internet :

Where:

  • 4.232.131.22 is the public IP of my OS from I try to connect
  • 192.168.222.222 is the IP of My LB in front of UAG
  • pbrividi is my username
  • VMware-Horizon-Client-Win32-Windows is the type of client
  • 8.13.0-9986028157 is the Horizon Client Build

To modify the logged information I need to change the JSON or ini file:

This is the default configuration for headersToBeLogged

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I can add this value :

And I can see more info

Omnissa Unified Access Gateway and headersToBeLogged

Move vSAN cluster from a unavailable vCenter to new vCenter

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Our customer had a big problem with a vCenter that managed a vSAN cluster.

The unique solution was to restore the vCenter form backup……but the customer doesn’t have a backup for this virtual appliance or vCenter backup from VAMI (Argghhhhh…).

We have resolved this with a new vCenter installation and this VMware KB.

Moving a vSAN cluster from one vCenter Server to another

An attention point (step 3 of the KB) is the vDS configuration, for bypassing this attention point we have migrated the vDS (in this situation only the vSAN network for our luck) to vSphere Standard Virtual Switch (vSS).

We have used this command on each ESXi to remove the vmkernel from vDS to vSS.

(You need to change your value, vDS Name…IP address etc..)

#Check the vDS and vSS configuration and identify vmnic

esxcfg-vswitch -l

#Remove a vmnic from vDS
esxcfg-vswitch -Q vmnic5 -V 12 DS1vSAN1

#Create a new vSS
esxcli network vswitch standard add –vswitch-name=VSAN

#Assign a vmnic to vSS
esxcli network vswitch standard uplink add –uplink-name=vmnic5 –vswitch-name=VSAN

#Create a PortGroup to vSS
esxcli network vswitch standard portgroup add –portgroup-name=VMK_VSAN –vswitch-name=VSAN

#Assign a vLAN to PortGroup
esxcli network vswitch standard portgroup set -p VMK_VSAN –vlan-id xxx

This is the critical point, we need to move the vmkernel vSAN (Where there is the vSAN traffic) from vDS to vSS.

It is important to check the vSAN status before and after the vmkernel move with this command and wait for the object to rebuild.

The command is

esxcli vsan health cluster

#Remove vmkernel for the vSAN from vDS
esxcli network ip interface remove –interface-name=vmk2

#Add the vmkernel interface to vSS
esxcli network ip interface add –interface-name=vmk2 –portgroup-name=”VMK_VSAN”

#Assign the IP address to vmkernel interface
esxcli network ip interface ipv4 set –interface-name=vmk2 –ipv4=x.x.x.x –netmask=x.x.x.x –type=static

#Assign the interface for vSAN service
esxcli network ip interface tag add –interface-name=vmk2 –tagname=VSAN

#Check if there is communication to other ESXi vmkernel vSAN interfaces IP with vmkping
vmkping -I vmk2 x.x.x.x

#Verify the vSAN status

esxcli vsan health cluster

When the vSAN cluster is all healthy repeat the same operation on all other vSAN cluster ESXi node

After this, you can continue following the link

Moving a vSAN cluster from one vCenter Server to another

Move vSAN cluster from a unavailable vCenter to new vCenter

Omnissa Horizon – Pre-Launch Option

 

When implementing and publishing an application with Horizon infrastructure a classic situation is the request from the users to reduce the time of waiting until the application is ready to use.

Well we have a feature to speed up the application start, this functionality is the “Pre-Launch option”

A little recap:

When a user start a Publish Application we have two step:

  • The first step, the login to the RDS host assigned
  • The Second step, the application start

With the “Pre-Launch” Option we can remove the First step because this option does that when the user login to Horizon Infrastructure, if the user is entitled to Application Pool (with the pre-launch option enabled), an automatic session (login) starts on a RDS Host.

We

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This improves the start of the application because the RDS user Session is just running on the RDS farm.

We can see my video where I tested this function (Sorry it is in the Italian language, but it is very clear with only seeing the video)

https://youtu.be/qL7opgoXQaM

Omnissa Horizon – Pre-Launch Option

vSAN ESA and vSAN File Service

Requirements

Enable vSAN File Service

Limitations and Considerations

Limitations and Considerations of vSAN File Service

Networking Considerations for vSAN File Service

After deploying and configuring the vSAN ESA we are ready to enable and configure the vSAN file services.

Enable File Service

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After Enabling the service we will see on the vCenter a new Resource Pool to allocate the File Service Node VM. (One for Each host ESXi)

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Configure vSAN File service

Go to vSAN, Services and under File Service click CONFIGURE DOMAIN

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We need to configure the Directory Service to enable SMB share and NFS Kerberos Authentication.

The user identity for configuring the directory service must have the correct permission to do a join AD.

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After completing the domain configuration we see the computer accounts in the OU select.

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Create File Share

Now we can create the file share

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Will can create a NFS share with AUTH_SYS or Kerberos Authentication

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Will can create an SMB share

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Configure ACL permission

SMB SHARE can configure ACL for access use the FSM MMC from a windows OS.

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From best practices Microsoft it suggest to user Everyone on Share permission

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And set the permission on File Level (Security TAB)

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Mount Share

On every share proprieties, we can find the path to use for mounting the share (The SMB Export Path)

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Share quota

The quota control if a specified Share exceed the max space add for it.

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We can control the state of all share quotas from the vSphere console.

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SMB Export Path -> The path to use for mounting the share

MMC Command -> The command to use for configuring the ACL

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vSAN ESA and vSAN File Service

Omnissa App Volumes 2406 – Select from multiple packages to launch

The App Volumes  2406 has many new functions, we can read all the info about this version in the following link:

Omnissa App Volumes Release Notes

I want to write about this:

To use this new function it is necessary to:

  • upgrade App Volumes Managers to 2406

App Volumes Manager Upgrade

  • upgrade App Volumes Agent to 2406

App Volumes Agent Upgrade

Now in the new App volumes Manager version, when I assign to the user a news package, I can select:

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Now when the user “Fabio Storni” tries to start Notepad appstack from her VDI, he can select which Notepad version wants to start….

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And I can select the application version to launch, in this case, I select the not current version

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Omnissa App Volumes 2406 – Select from multiple packages to launch

Omnissa Dynamic Environment Manager 2406 and User-Managed Auto-Start Shortcuts

 

The Dynamic Environment Manager 2406 has many new functions, we can read all the info about this version in the following link:

Omnissa Dynamic Environment Manager Release Notes

 

I want to write about the “User-Managed Auto-Start Shortcuts”.

To use this new function it is necessary to:

  1. upgrade FlexEngine Agent to 2406 on VDI (Master Image or VDI Full Clone):
  • For AD agent install -> update the ADMX template (On Active Directory Central Store)

                   We need to modify or create a GPO (assigned to the OU where the VDI are allocated) and                           enable the “User-Managed Auto-Start Shortcuts”

                   User Configuration -> Policies -> Administrative Templates: Policy Definitions -> VMware                       DEM -> FlexEngine -> Self-Support -> Allow managing auto-start shortcuts and set it to                         Enable

  • For NOAD agent Install -> Use this parameter ManageAutoStartShortcuts, on the upgrade step, and set it to 1 to configure properly the self-support tools
  1. upgrade DEM console to 2406

Now in DEM Console (under User Environment), we need to create ShortCuts like this

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We need to enable “User-managed auto-start”

Now when the users log in to their VDI and launch the DEM Self-support program, they can select which shortcut applications automatically start when they log on:

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Click SAVE and Close

Now at the next login……

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Omnissa Dynamic Environment Manager 2406 and User-Managed Auto-Start Shortcuts

Horizon 2406 License and Edge Gateway

I have updated Horizon to 2406 and I see the following banner?

I upgraded Horizon to 2406 and have a subscription license, do I have to install the Edge Gateway to activate the licenses?

Well, I recommend you read this post of mine.

New features in Horizon version 2406 include changes to license management, including:

  • The ability to activate subscription Plus and HUL licenses even without deploying the EDGE Gateway (we will see the details in a future post)
  • The degraded mode

Activation without EDGE Gateway

we will have the following advantages:

  • Due to corporate or administrative policies, some customers cannot have production environments that send data to the cloud. With this new feature, they will be able to enjoy the benefits of subscription Plus licenses to HUL without sending data
  • They will not have to dedicate resources to the Edge Gateway (8 vCPUs and 32 GB RAM)

The only activity to do, if you do not have the EDGE gateway installed, is to remember to reactivate the license every 105 days in a very simple way by clicking on the button on the licenses page

Degraded Mode

When Horizon console switch to degraded mode?

  • When there are no Horizon licenses installed (see first-time installation)
  • When a perpetual customer upgrades their connection server to version 2406
  • When the term/subscription license expires

What does it involve?

Entering the degraded state involves the following situations:

  • In the Inventory -> Desktops – Add button will be disabled
  • In the Inventory -> Farms – Add button will be disabled
  • In the Inventory -> Desktops -> Automated Desktop Pool -> Edit -> Provisioning Settings -> Desktop Pool Sizing – Maximum Machines input field will be disabled
  • In the Inventory -> Farms -> Automated Farms -> Edit -> Provisioning Settings -> Farm Sizing – Maximum Machines input field will be disabled
  • In the Inventory -> Desktops -> Pools Summary -> Maintain -> Schedule button will be disabled
  • In the Inventory -> Farms -> Farms Summary -> Maintain -> Schedule button will be disabled
  • In the Inventory -> Desktops -> Duplicate button will be disabled.

The features will be re-enabled when you adjust the license

So you ask me, what happens if we upgrade the version of Horizon to version 2406 and have perpetual licenses?

The following banner appears on the first access (the status is degraded mode with the restrictions indicated above)

You will need to reactivate your license by opting for one of the following options:

In the case of perpetual licenses, select Term or Perpetual license and enter the code

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The inclusion of the degraded mode also changes the management of the expiration of the so-called TERM licenses from version 2406:

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While for subscription HUL or Plus licenses it is also necessary to think about the failure to verify licenses through the EDGE or manual reactivation without the EDGE.

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Horizon 2406 License and Edge Gateway