Migrating Horizon from VMware to Omnissa: Why a Parallel Connection Server Deployment Is Often the Safest Approach

The transition from VMware Horizon to Omnissa Horizon introduced more than just a branding change. Starting with Horizon 2412 and continuing with later releases such as 2503 and 2506, several architectural and configuration elements have been modified.

These changes include licensing format updates, ADAM/AD LDS database modifications, registry key renaming, folder restructuring, and updated group policy templates.

While the official upgrade path works, in many environments a parallel deployment strategy can significantly reduce risk and allow end users to validate the new platform before switching production workloads.

This article outlines the key changes introduced by Omnissa and explains why building a new Horizon pod alongside the existing one can be a practical migration strategy.

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Key Changes Introduced with Omnissa Horizon

1. New Licensing Model

Beginning with Horizon 2412, Omnissa introduced a new licensing mechanism and licensing portal.

During the transition phase, both VMware and Omnissa license keys are temporarily accepted, but this compatibility window is limited. Later releases, such as 2503.1 ESB and 250,6 rely entirely on the Omnissa License Module (OLM).

If a valid Omnissa license key is not installed after upgrading, the Horizon Console may enter a restricted or degraded mode.

Relevant KB and documentation references include:

• KB 6000212 – Horizon licensing transition guidance
• KB 6000745 – Omnissa rebranding changes and affected components

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2. ADAM / AD LDS Database Changes

One of the most important backend changes affects the Horizon LDAP (ADAM/AD LDS) database.

Historically, Horizon used application partitions referencing the VMware namespace.
With the Omnissa rebranding, new environments now use the
horizon namespace.

Example:

Old partition naming:

dc=vdi,dc=vmware,dc=int

dc=vdiglobal,dc=vmware,dc=int

New partition naming:

dc=vdi,dc=horizon,dc=internal

dc=vdiglobal,dc=horizon,dc=internal

Omnissa provides a migration script to update the partition names after upgrading all pods to newer versions, such as 2503.

Relevant documentation:

• KB 6000797 – ADLDS partition migration for Horizon

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3. Registry Key and File System Changes

The rebranding also impacted multiple components of the Horizon installation:

Component

Previous Location

New Location

Installation folder

C:\Program Files\VMware\VMware View

C:\Program Files\Omnissa\Horizon

Logs

C:\ProgramData\VMware\VDM\logs

C:\ProgramData\Omnissa\Horizon\logs

Registry keys

HKLM\Software\VMware, Inc.\VMware VDM

HKLM\Software\Omnissa\Horizon

ADAM DB instance

VMwareVDMDS

OmnissaHzeDS

Because registry paths changed, Group Policy templates (ADMX) were also updated and must be replaced during upgrades.

Failure to update the ADMX files can lead to policies silently no longer applying.

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Why a Parallel Horizon Deployment Can Be a Better Migration Strategy

Although a direct upgrade of the Connection Servers is supported, the number of changes introduced with the Omnissa transition makes a greenfield-style deployment attractive.

Instead of upgrading the existing servers, consider deploying new Connection Servers alongside the current environment.

Advantages include:

1. Opportunity to Upgrade Windows Server

New Connection Servers allow administrators to deploy a modern operating system, such as:

• Windows Server 2022 or later (Windows 2025 is a like option)

This avoids performing multiple upgrades on the same system.

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2. User Acceptance Testing

With a parallel deployment, you can:

• publish test desktop pools
• provide pilot users access
• validate authentication flows
• verify DEM and App Volumes integration

Users can test the environment before the production switch.

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3. Reduced Upgrade Risk

Upgrading in place modifies:

• ADAM database
• registry keys
• services
• folder paths

A clean installation avoids potential issues caused by legacy configurations.

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Example Parallel Migration Architecture

A typical migration architecture might look like this:

Existing Environment

• Horizon Connection Servers
• Unified Access Gateways
• Instant Clone pools
• DEM and App Volumes

New Environment

• New Omnissa Connection Servers
• New Omnissa Unified Access Gateways
• Same vCenter Server
• Same Active Directory
• Same desktop images
• Same DEM*
• Same App Volumes*

*After migration, it will be upgraded.

This allows a staged migration.

Key points:

• vCenter Server can remain unchanged
• Desktop pools can be recreated or migrated
• User profiles continue to work through DEM

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Migrating Instant Clone Desktop Pools

In environments heavily using Instant Clones, rebuilding pools manually can be time-consuming.

Automation scripts can accelerate the process by exporting and recreating pools through the Horizon APIs.

In my environment, I use a PowerShell-based migration script that reads the configuration of Instant Clone pools and recreates them on the new pod.

This allows administrators to migrate:

• pool configuration
• entitlements
• naming patterns
• provisioning settings

with minimal manual effort.

This is the link to the script

OMNISSA/OMNISSA – Export and Import Desktop and Entitlements v7.ps1 at main · fabio1975/OMNISSA

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Reusing DEM and App Volumes

Existing deployments of

• Omnissa Dynamic Environment Manager
• Omnissa App Volumes

can usually remain unchanged during migration.

However, compatibility must always be validated using the official interoperability matrix.

Relevant documentation:

• Horizon interoperability matrix
• App Volumes compatibility with Horizon
• DEM compatibility with Horizon

Official documentation:

These matrices confirm supported combinations between:

• Horizon versions
• App Volumes
• Dynamic Environment Manager
• vCenter Server
• ESXi

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Suggested Migration Workflow

A practical migration process could look like this:

    1. Deploy new Connection Servers with Omnissa Horizon
    2. Deploy new Unified Access Gateways
    3. Connect the new pod to the existing vCenter
    4. Validate App Volumes and DEM compatibility
    5. Recreate or migrate Instant Clone pools
    6. Perform pilot user testing
    7. Switch production access
    8. Decommission legacy Connection Servers
    9. Create the news GPO for Horizon (we need use the new GPO Templates)
    10. Upgrade the Horizon Agent, DEM and App Volumes

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    Final Thoughts

    The transition from VMware Horizon to Omnissa Horizon introduces several structural changes that go beyond simple branding.

    Changes in licensing, LDAP partitions, registry paths, and policy templates can complicate traditional upgrade workflows.

    For many environments, especially large VDI deployments, deploying new Connection Servers in parallel offers a safer and more flexible migration strategy.

    It provides an opportunity to modernize the infrastructure, validate compatibility with components such as App Volumes and DEM, and allow users to test the platform before the final cutover.

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    Migrating Horizon from VMware to Omnissa: Why a Parallel Connection Server Deployment Is Often the Safest Approach

    Horizon Cloud Service Next Gen Apis – Chapter 2

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    Set Syslog settings across UAG deployments

    In this second article on working with APIs in Horizon Cloud Services, we will focus on a practical, security-relevant use case: configuring Syslog on Unified Access Gateways (UAGs) deployed through Horizon Cloud.

    Whether you are running Horizon Cloud Service on Microsoft Azure or Horizon Cloud Service on vSphere, centralized logging is a fundamental component of any secure and well-governed environment. Proper Syslog configuration ensures that security events, authentication logs, and operational data generated by UAG appliances are forwarded to your SIEM or log management platform for monitoring, auditing, and incident response.

    Instead of performing manual configuration tasks, we will explore how to leverage Horizon Cloud APIs to automate and standardise Syslog settings across UAG deployments, improving consistency, scalability, and operational efficiency.

    Now when can explain the API we need to use and how to apply the syslog configuration on UAG (In this case, I used an HCS on vSphere, the new solution where we don’t deploy the Connection Server, but we use the HCS control panel to configure Pools, Entitlements and other…)

    The first step is always the authentication process; I explained how to create the API token in my previous post (Horizon Cloud Service Next Gen Apis – Chapter 1), and now I won’t explain it again.

    Let’s go…..

    How to show UAG information

    This command displays the UAG’s information

    Invoke-RestMethod -Uri https://cloud-sg.horizon.omnissa.com/admin/v2/uag-deployments Method Get -Headers $Header

     We have two UAG deployments connected to HCS, and the output displays two deployment ids:

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    The UAG id for HCS on vSphere is the second id.

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    Now I need to recover only the UAG IDs and OrgIDs

    Invoke-RestMethod -Uri https://cloud-sg.horizon.omnissa.com/admin/v2/uag-deployments -Method Get -Headers $Header | Select-Object -ExpandProperty content | Select-Object id,OrgId

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    The UAG id that I need to use for identifying the deployment for HCS on vSphere is:

    6994998bcb2a7086afaddf1c 

    I will use this ID to associate the syslog configuration with the UAG server.

     

    How to set the correct parameters for Syslog configuration

    We need to create a Body value like this:

    $Body = @{
      orgId  = "8a4931b3-e6ac-44bf-9d25-723f4119e46f"
      projectId = "Pollaio-Project"
      name = "Pollaio-Configuration2"
      syslogEventCategory = "ALL_EVENTS"
      syslogServerProtocolSettingsCreateTO = @{
        sourceToSyslogServerProtocol = "TCP"
      }
      syslogFormat = "TEXT"
      syslogURI = "192.168.111.223:514"
      includeSystemMessages = $true
      sources = @(
        @{
          type = "UAG"
          id   = "6994998bcb2a7086afaddf1c"
        }
      )
    }

    .

    Where:

    Value Description Accept value
    OrgID It is the OrgId that we recovered with the previous command String
    ProjectId ID of theCSP project that owns this data String
    Name User defined name of the syslog server configuration String
    SyslogEventCategory Events sent from the UAG appliance to the syslog server [ ALL_EVENTS, AUDIT_EVENTS ]
    sourceToSyslogServerProtocol The protocol used to send data from the UAG appliance to the syslog server [ UDP, TCP, TLS, MQTT ]
    syslogFormat [ JSON_TITAN, TEXT ]
    syslogURI Syslog server URI String
    includeSystemMessages If true, system messages are sent to the syslog server [ $True]
    sources

    List of sources associated with the syslog server:

    Type = Source for the syslog server. For es: UAG

    Id = Id of the source associated with the syslog server (The Id value that we recovered with the previous command

     

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    How to set the configuration for UAG
    $Body = @{
      orgId  = "8a4931b3-e6ac-44bf-9d25-723f4119e46f"
      projectId = "Pollaio-Project"
      name = "Pollaio-Configuration2"
      syslogEventCategory = "ALL_EVENTS"
      syslogServerProtocolSettingsCreateTO = @{
        sourceToSyslogServerProtocol = "TCP"
      }
      syslogFormat = "TEXT"
      syslogURI = "192.168.111.223:514"
      includeSystemMessages = $true
      sources = @(
        @{
          type = "UAG"
          id   = "6994998bcb2a7086afaddf1c"
        }
      )
    }
    
    #Convert Body to JSON
    $JsonBody = $Body | ConvertTo-Json -Depth 5
    #Send POST request to create Syslog Server UAG configuration
    Invoke-RestMethod -Uri https://cloud-sg.horizon.omnissa.com/admin/v1/syslog-server -Method Post -Headers $Header -Body $JsonBody
    HOW to check SYSLOG Configuration on UAG deployment

     

    Invoke-RestMethod -Uri https://cloud-sg.horizon.omnissa.com/admin/v1/syslog-server -Method Get -Headers $Header
    

    The command output is like this:

    .

     Now I can see in my SYSLOG server the UAG Log

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    Horizon Cloud Service Next Gen Apis – Chapter 2

    Horizon Cloud Service Next Gen Apis – Chapter 1

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    If you are working with Omnissa Horizon Cloud Services, sooner or later you will want to automate tasks, integrate with external systems, or simply make your daily operations more efficient. (For example, configure SYSLOG server on Unified Access Gateway). This is where REST APIs come into play.

    Through the HCS Omnissa REST APIs, administrators and developers can programmatically interact with the platform, retrieve information, trigger actions, and build custom integrations that go beyond the capabilities of the graphical interface. APIs enable consistency, scalability, and repeatability — all essential elements in modern IT environments.

    In this post, we will explore how to get started with the HCS Omnissa REST APIs, understand the authentication process, and see practical examples of how they can simplify management and automation.

    This is the first post about this topic … here Horizon Cloud Service Next Gen Apis – Chapter 2, the second Chapter where I write about configuring SYSLOG on UAG deployment

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    Configure an Account for API Token

    Before interacting with the HCS Omnissa REST APIs, you need a properly configured account that is authorised to perform API operations. In this section, we will review the prerequisites, required roles and permissions, and how to create or configure a dedicated service account to ensure secure and controlled access to the platform.

    Connect to https://connect.omnissa.com and go to View My Profile under the account info.

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    Select API Tokens TAB and Generate A New API TokenImmagine che contiene testo, schermata, software, Pagina Web Il contenuto generato dall'IA potrebbe non essere corretto.

    Configure the new token, add Name and Token TTL (I suggest setting an expiration date to increase security)

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    About the scope of the token use, we need to select the appropriate permissions

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    Select the OpenID format

    We can select if near the token expiration date, the system will send a mail notification.

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    .

    And now we can select Generate

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    It will take some seconds and will display the Token ID,

    It is important to save the token.

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    Obtain the Authentication Token

    Authentication is a fundamental step when working with REST APIs. HCS Omnissa uses token-based authentication, which means you must first request and obtain a valid access token before performing any API calls. Here, we will walk through the authentication flow, explain the required headers and payload, and demonstrate how to retrieve and securely store the token for subsequent requests.

    We can use, for example, Postman or PowerShell.

    In the first step, I suggest using postman for handle the command, so we start Postman (Desktop or Web).

    POST https://connect.omnissa.com/csp/gateway/am/api/auth/api-tokens/authorize

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    In the command output, we can see the access_token to use for sending other commands.

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    Test the APIs with Postman

    Before moving to automation, it is always a good practice to validate API calls using a tool like Postman. In this section, we will configure a collection, set up authentication headers, and test sample API requests. This approach helps you understand request structure, responses, and potential error handling in a simple and interactive way.

    In the next step, I use the RESTapi to list the Pools (in my environment are HCS on vSphere Pools):

    GET https://cloud-sg.horizon.omnissa.com/portal/v2/pools

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    Command output

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    Automating with PowerShell

    Once the API calls have been validated, the next step is automation. In this chapter, we will build a practical PowerShell script to authenticate, retrieve the access token, and execute REST API calls against HCS Omnissa. This will allow you to integrate API operations into your administrative workflows, scheduled tasks, or larger automation frameworks.

    PowerShell command for generating an access token

    $Header = @{
    	    "Content-Type" = "application/x-www-form-urlencoded"
        }
    $Body = @{
    	    "refresh_token" = "<Token API created from the Connect Omnissa Portal"
        }
    $Response = Invoke-RestMethod -Uri  https://connect.omnissa.com/csp/gateway/am/api/auth/api-tokens/authorize -Method Post -Headers $Header -Body $Body
    $AccessToken = $Response.access_token
    

     Powershell command to show the Pools

    $Header =	@{
    			"Content-Type" = "application/json";
    			"Authorization" = "Bearer $AccessToken"
    	}
    
    Invoke-RestMethod -Uri https://cloud-sg.horizon.omnissa.com/portal/v4/pools -Method Get -Headers $Header

     

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    Horizon Cloud Service Next Gen Apis – Chapter 1

    Horizon – Agent Update – Unable to see the last version

    After updating Horizon to version 2512, I noticed that the latest versions (8.17) weren’t being displayed in the Agent Updates section.

     

    To see the latest versions, I had to disable the Agent Update service on the Omnissa Connect side. Simply go to the Capacity section, select the relevant edge gateway,

    and disable the specific option in the Features section.

     

    Re-enable it after a few minutes.

    After a few minutes, the latest versions also appeared in the Horizon console.

    Horizon – Agent Update – Unable to see the last version

    Migrate VMware Horizon Client settings to Omnissa Horizon Client with DEM

    With the rebranding of VMware Horizon Client to Omnissa Horizon Client, one of the often overlooked aspects is the migration of user settings.

    In the context in which I had to operate, the main need was to replicate the Horizon Client settings (from VMware to Omnissa version) in a VDI context. The basic settings to be copied were those of “Drive & Folder Sharing”

    In enterprise environments – especially non-persistent VDI managed with Omnissa Dynamic Environment Manager (DEM) – it is critical to ensure that:

    • The user’s settings are retained

    • The migration takes place only once

    • There is no impact on subsequent logons

    In this article, we look at how to automatically migrate Horizon client settings:

    • by:

    %AppData%\VMware\VMware Horizon View Client

    •at:

    %AppData%\Omnissa\Omnissa Horizon Client

    using a PowerShell script that is properly integrated into Omnissa DEM.

    Prerequisites

    Configuring DEM to export customizations of:

    • VMware Horizon Client
    • Omnissa Horizon Client
    • Audit registry key

    Precisely:

    .

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    Approach

    The solution is based on three key concepts:

    1.PowerShell script in user context

    2.Logon Task in Flex Configuration (DEM)

    3.Condition based on HKCU registry key to ensure one-time execution

    The registry key is saved in the user profile and managed by DEM, making the solution compatible with:

    • Floating VDI

    • Non-persistent desktops

    • DEM profiles

    .

    PowerShell Scripts

    The following script:

    • Check if the migration has already taken place

    • Copy settings, if any

    •writes a registry key to block subsequent executions

    # ==============================
    # Omnissa Horizon Client Migration
    # ==============================
    
    $SourcePath = Join-Path $env:APPDATA "VMware\VMware Horizon View Client"
    $DestinationPath = Join-Path $env:APPDATA "Omnissa\Omnissa Horizon Client"
    
    # Registry key (per-utente)
    $RegPath = "HKCU:\Software\Omnissa\Migrations"
    $RegName = "HorizonClientSettingsMigrated"
    
    # ---- Controllo se già eseguito ----
    if (Test-Path $RegPath) {
        $Migrated = Get-ItemProperty -Path $RegPath -Name $RegName -ErrorAction SilentlyContinue
        if ($Migrated.$RegName -eq 1) {
            exit 0
        }
    }
    
    # ---- Verifica sorgente ----
    if (-not (Test-Path $SourcePath)) {
        # Scriviamo comunque la chiave per evitare retry inutili
        New-Item -Path $RegPath -Force | Out-Null
        New-ItemProperty -Path $RegPath -Name $RegName -Value 1 -PropertyType DWORD -Force | Out-Null
        exit 0
    }
    
    # ---- Creazione destinazione ----
    New-Item -Path $DestinationPath -ItemType Directory -Force | Out-Null
    
    # ---- Copia contenuto ----
    Copy-Item -Path "$SourcePath\*" `
              -Destination $DestinationPath `
              -Recurse `
              -Force `
              -ErrorAction SilentlyContinue
    
    # ---- Scrittura chiave di completamento ----
    New-Item -Path $RegPath -Force | Out-Null
    New-ItemProperty -Path $RegPath -Name $RegName -Value 1 -PropertyType DWORD -Force | Out-Null
    
    exit 0
    

    We place the script in the DEM Config share by creating a folder calling it script. In my case

    C:\DEMConfig\Script

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    Configuration in Omnissa DEM

    The script must be configured as a Logon Task so from the DEM console:

    • User Environment→ Logon Tasks

    • Name:

    Migrate Horizon Client Settings (VMware → Omnissa)

    • Command:

    powershell.exe -ExecutionPolicy Bypass -NoProfile -File \\fs02.poultry.lan\DEMConfig\Scripts\Migrate-HorizonClientSettings.ps1

    Condition (fundamental)

    • Hive: HKEY_CURRENT_USER

    • Key: Software\Omnissa\Migrations

    • Value: HorizonClientSettingsMigrated

    is not equal to 1

    This is the video where I try all the steps

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    Migrate VMware Horizon Client settings to Omnissa Horizon Client with DEM

    Migrazione delle impostazioni di Horizon Client da VMware a Omnissa con Omnissa DEM

    Con il rebranding di VMware Horizon Client in Omnissa Horizon Client, uno degli aspetti spesso sottovalutati è la migrazione delle impostazioni utente.

    Nel contesto in cui ho dovuto operare la necessità principale era replicare le impostazioni dell’Horizon Client (dalla versione VMware a quella Omnissa) in un contesto di VDI. Le impostazioni fondamentale da copiare erano quelle del “Drive & Folder Sharing”

    In ambienti enterprise – specialmente VDI non persistenti gestiti con Omnissa Dynamic Environment Manager (DEM) – è fondamentale garantire che:

    • le impostazioni dell’utente vengano mantenute
    • la migrazione avvenga una sola volta
    • non ci siano impatti sui logon successivi

    In questo articolo vediamo come migrare automaticamente le impostazioni del client Horizon:

    • da:

    %AppData%\VMware\VMware Horizon View Client

    • a:

    %AppData%\Omnissa\Omnissa Horizon Client

    utilizzando uno script PowerShell integrato correttamente in Omnissa DEM.

     

    Prerequisiti

    Configurazione di DEM per esportare le personalizzazioni di:

    • VMware Horizon Client
    • Omnissa Horizon Client
    • Chiave di registro di controllo

    Precisamente:

    .

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    Approccio

    La soluzione si basa su tre concetti chiave:

    1.Script PowerShell in contesto utente
    2.Logon Task in Flex Configuration (DEM)
    3.Condition basata su chiave di registro HKCU per garantire l’esecuzione una sola volta

    La chiave di registro viene salvata nel profilo utente e gestita da DEM, rendendo la soluzione compatibile con:

    • VDI floating
    • desktop non persistenti
    • profili DEM

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    Script PowerShell

    Lo script seguente:

    • verifica se la migrazione è già avvenuta
    • copia le impostazioni se presenti
    •scrive una chiave di registro per bloccare le esecuzioni successive
    # ==============================
    # Omnissa Horizon Client Migration
    # ==============================
    
    $SourcePath = Join-Path $env:APPDATA "VMware\VMware Horizon View Client"
    $DestinationPath = Join-Path $env:APPDATA "Omnissa\Omnissa Horizon Client"
    
    # Registry key (per-utente)
    $RegPath = "HKCU:\Software\Omnissa\Migrations"
    $RegName = "HorizonClientSettingsMigrated"
    
    # ---- Controllo se già eseguito ----
    if (Test-Path $RegPath) {
        $Migrated = Get-ItemProperty -Path $RegPath -Name $RegName -ErrorAction SilentlyContinue
        if ($Migrated.$RegName -eq 1) {
            exit 0
        }
    }
    
    # ---- Verifica sorgente ----
    if (-not (Test-Path $SourcePath)) {
        # Scriviamo comunque la chiave per evitare retry inutili
        New-Item -Path $RegPath -Force | Out-Null
        New-ItemProperty -Path $RegPath -Name $RegName -Value 1 -PropertyType DWORD -Force | Out-Null
        exit 0
    }
    
    # ---- Creazione destinazione ----
    New-Item -Path $DestinationPath -ItemType Directory -Force | Out-Null
    
    # ---- Copia contenuto ----
    Copy-Item -Path "$SourcePath\*" `
              -Destination $DestinationPath `
              -Recurse `
              -Force `
              -ErrorAction SilentlyContinue
    
    # ---- Scrittura chiave di completamento ----
    New-Item -Path $RegPath -Force | Out-Null
    New-ItemProperty -Path $RegPath -Name $RegName -Value 1 -PropertyType DWORD -Force | Out-Null
    
    exit 0
    

    Lo script lo posizioniamo nella share Config di DEM creando una cartella chiamandola script. Nel mio caso

    C:\DEMConfig\Script 

    .

    Configurazione in Omnissa DEM

    Lo script deve essere configurato come Logon Task per cui dalla console di DEM:

    • User Environment→ Logon Tasks
    • Name:

    Migrate Horizon Client Settings (VMware → Omnissa)

    • Command:

    powershell.exe  -ExecutionPolicy Bypass -NoProfile -File \\fs02.pollaio.lan\DEMConfig\Scripts\Migrate-HorizonClientSettings.ps1

    Condition (fondamentale)

    • Hive: HKEY_CURRENT_USER
    • Key: Software\Omnissa\Migrations
    • Value: HorizonClientSettingsMigrated 
    non è uguale a 1 

     

    Qui il video dove replico tutti i passaggi e provo il tutto:

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    Migrazione delle impostazioni di Horizon Client da VMware a Omnissa con Omnissa DEM

    SSL Certificates in an Omnissa Horizon + Omnissa Access World: Why They Matter More Than You Think

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    A red lock on a blue background

AI-generated content may be incorrect.Let’s be honest: certificates are not the most exciting thing in IT. They don’t sparkle, they don’t blink, and they rarely impress your CIO in a slide deck. But if you’re running an Omnissa Horizon environment (also with Omnissa Access integration), SSL certificates are the unsung heroes that make your infrastructure secure, trusted, and usable.

    In this post, let’s break down why certificates matter, where they should live in your Horizon world, and how they unlock some pretty cool features like True SSO.

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    The Basics: Why SSL Certificates?

    At their core, SSL/TLS certificates do three things:

    1.Encrypt traffic – so that nobody can sniff your users’ RDP or Blast traffic.
    2.Prove identity – so your clients know they’re talking to the real Horizon server, not some sneaky impostor.
    3.Build trust – because “untrusted certificate” pop-ups are the fastest way to kill user confidence.

    In Horizon, these are not “nice to haves”—they’re essential.

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    Public vs Internal CA: Which Flavor Do You Need?

    In most deployments, you’ll be juggling two kinds of certificates:

    • Public CA Certificates: Perfect for components exposed to the internet—like your Unified Access Gateways (UAGs). Public certs ensure that external clients (home users, contractors, BYOD devices) connect without scary warnings.
    • Internal Microsoft CA Certificates: Handy for internal components—like Connection Servers—especially if all your clients are domain-joined and trust your Microsoft enterprise CA. They’re cheaper (sometimes free) and give you tighter control.

    Pro tip: You don’t have to pick one or the other. Most production environments mix both.

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    Certificates in the Horizon Architecture (The Big Picture)

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    Think of the certificates as passports:

    • The UAG needs a passport recognized globally (public CA).
    • The Connection Servers can survive with a local passport (internal CA).
    • True SSO hands out temporary passports at the border (short-lived certs) so users don’t need to fumble with passwords.

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    Certificates on Connection Servers

    Your Horizon Connection Servers are the brains of the operation. By default, they come with a self-signed certificate. That’s fine for a lab, but in production it’s a recipe for distrust and compatibility issues.

    Replacing it with either:

    • An internal CA-issued cert (for domain-only environments)

    means your Horizon Clients and web browsers connect seamlessly and securely. Bonus: no frantic helpdesk calls about “why does Horizon keep saying untrusted connection?”

    Here are more details on how to install the certificates

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    Certificates on Unified Access Gateways (UAGs)

    The UAG is your secure doorway to Horizon from the outside world (more time behind a load balancer). And here, public CA certs are king. Imagine asking a remote contractor to install your company’s internal root CA certificate just to connect—that’s not going to fly.

    With a trusted public certificate:

    • Users get smooth experience from the get-go.
    • Browsers, Horizon Clients, and even thin clients connect without any fuss.
    • You avoid troubleshooting nightmares tied to certificate trust chains.

    Here are more details on how to install the certificates

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    The Secret Sauce: Certificates and True SSO

    Now, let’s talk about one of Horizon’s coolest features: True SSO.

    True SSO lets users log into Horizon desktops and apps with their identity from Omnissa Access—no extra password prompts or integrate with other SAML idP. Behind the scenes, Horizon uses short-lived, smart card-like certificates to authenticate the user to the desktop.

    Guess what makes this magic possible? Certificates.

    • A trusted internal CA (usually Microsoft AD CS) issues these ephemeral certificates.
    • The Horizon infrastructure validates them and grants access seamlessly.
    • The user just experiences fast, passwordless login.

    So, without properly set up certificates, True SSO doesn’t fly.

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    Here are more details on how to install the certificates (coming soon)

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    Wrapping It Up

    Certificates might not be glamorous, but in an Omnissa Horizon + Omnissa Access environment they are foundational:

    • They secure Connection Servers for internal trust.
    • They harden UAGs with public-facing credibility.
    • They power True SSO, giving users a smooth, passwordless experience.

    Think of them as the quiet guardians of your virtual desktops: invisible when done right, but disastrous if ignored.

    So next time you see a certificate renewal reminder, don’t sigh. Smile. Because your Horizon users—and your future self—will thank you.

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    SSL Certificates in an Omnissa Horizon + Omnissa Access World: Why They Matter More Than You Think

    Replacing the Public Certificate on Your Omnissa Unified Access Gateways

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AI-generated content may be incorrect.So, you’ve got your shiny new public SSL certificate, and it’s time to make your Unified Access Gateways (UAGs) happy. Excellent choice — a properly installed certificate keeps your users safe, your browser warnings quiet, and your security team smiling.

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    In this post, I’ll walk you through how to replace or install a new public certificate on your Omnissa Unified Access Gateways.
    We’ll use a
    PFX (PKCS#12) certificate file, since it neatly bundles the private key, certificate, and intermediates in one convenient package.

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    My Preferred Setup

    I like to keep things clean and consistent, so instead of juggling multiple certificates, I use a single public certificate for all Unified Access Gateways in my deployment.

    Here’s the trick:
    When generating or requesting your certificate, make sure the
    Subject Alternative Name (SAN) section includes:

    • The VIP used to access the UAGs through the load balancer (Normally, a public FQDN)

    If you use the UAGs for internal access (for network segmentation), I suggest adding to SAN the internal UAG FQDN.

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    🔧 Step-by-Step: Installing the Certificate

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    1.Log in to the UAG admin console
    Open your browser and connect to the UAG admin interface:
    2.https://<UAG-FQDN>:9443/admin

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    Sign in with your admin credentials.

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    3.Go to the TLS/SSL Settings
    From the left menu, navigate to:

    System Configuration → TLS Server Certificate Settings

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    4. Prepare your PFX file
    You should already have your .
    pfx file ready, containing:
    ◦ Your public certificate
    ◦ Any intermediate certificates
    ◦ Your private key

    You’ll also need the PFX password you set when exporting the file.

    5 .Import the new certificate
    In the TLS configuration page, click
    Select PFX, browse to your certificate file, and enter the password.
    Then hit
    Save at the bottom of the page.

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    6. Wait for the magic
    The Unified Access Gateway will automatically restart the Edge service to apply the new certificate.

    Grab a coffee ☕ — it only takes a few seconds.
    7 .Verify everything works
    Once the UAG is back online, open the VIP URL in your browser
    or Horizon Client and check the certificate details.
    Browser

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    Horizon Client

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    Bonus Tips

    • Consistency is key: Replace the certificate across all your UAGs (behind the same Public FQDN).
    • Backup the old cert: Always keep a copy of the previous working certificate — just in case something goes sideways.
    • Keep a note of the certificate expiration date and plan your next renewal ahead of time (trust me, future-you will thank you).
    IMPORTANT: Once you’ve changed the certificate, always verify that it works. Especially if you have thin clients, make sure they have loaded the necessary certificates (RootCA and SubCA) to validate the new certificate.

    . That’s It!

    You’ve successfully installed a new public certificate on your Omnissa Unified Access Gateways.
    Your users now enjoy secure, trusted access — and you get the satisfaction of another clean green padlock in the browser.

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    Replacing the Public Certificate on Your Omnissa Unified Access Gateways

    Replacing the Self-Signed Certificate on Omnissa Connection Server with a Microsoft CA-Issued Certificate (or replacing the certificate to end to validation date)

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    Let’s be honest — that shiny self-signed certificate your Omnissa Connection Server came with is fine… until your browser or Horizon client starts screaming “Untrusted!” at every login. 😅

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    It’s time to fix that properly — by replacing it with a trusted certificate issued by your internal Microsoft CA.

    In this guide, we’ll walk through the process step-by-step, ending up with a PFX certificate you can deploy to all your Connection Servers.

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    Why One Certificate for All Connection Servers?

    Because simplicity is beautiful.
    Maintaining a single certificate across all your Connection Servers reduces management overhead and avoids those awkward “name mismatch” warnings.

    In the certificate, we’ll include all relevant hostnames as Subject Alternative Names (SANs):

    • The hostname and FQDN of each Connection Server
    • The VIP name (if you’re using a load balancer for internal access)

    Example SAN list (2 Connection Servers and 1 VIP):

    connection01.company.local

    connection02.company.local

    horizon-vip.company.local

    connection01

    connection02

    horizon-vip

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    Step 1: Require the certificate as a PFX File

    1. The certificate will be exported into a PFX file with:
    ◦ Exporting the private key
    ◦ Protect it with a strong password
    ◦ Save it somewhere safe (seriously, treat it like a password)

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    Step 2: Deploy the Certificate on All Connection Servers

    Now that you have your shiny, trusted .pfx file, it’s time to put it to work.

    Repeat the following steps on each Connection Server:

    1.Open MMC → Certificates (Local Computer) again.

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    In Personal, there is a self-signed certificate (or an old certificate) installed by the Connection Server installation process

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    2. Import the .pfx file under:

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    3. When prompted, provide the password you used during export and select “Mark this key as exportable….”

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    4. Verify that the certificate appears in the list with the private key (the certificate icon has a key)

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    5. Remove the friendly name VDM from the self-signed certificate or the old certificate

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    6.Add friendly name VDM to new certificate

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    Step 3: Restart the Horizon Connection Server Service

    To make the change effective:

    1. Open Services.msc
    2 . Restart the VMware Horizon Connection Server service.
    3 . Alternatively, you can simply reboot the server if you’re feeling extra cautious.

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    Once restarted, the Connection Server should automatically pick up the new certificate.

    You can confirm by opening the Horizon Administrator Console in your browser and checking that your connection is now secure and trusted ✅

    We need to repeat steps 4 and 5 on all Omnissa Connection servers

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    Bonus: Keeping Things Clean

    • Make sure all old or expired certificates are removed from the Personal store.
    • Keep a note of the certificate expiration date and plan your next renewal ahead of time (trust me, future-you will thank you).
    • If the Horizon is behind the Unified Access Gateway (for external connection and network segmentation, remember to change the Thumbprint on the UAG configuration)
    IMPORTANT: Once you’ve changed the certificate, always verify that it works. Especially if you have thin clients, make sure they have loaded the necessary certificates (RootCA and SubCA) to validate the new certificate.

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    Done!

    You’ve successfully banished the self-signed gremlin and brought your Horizon environment into the trusted world of PKI.

    From now on, your users will enjoy clean, warning-free connections — and your security team will silently thank you for doing things the right way.

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    Replacing the Self-Signed Certificate on Omnissa Connection Server with a Microsoft CA-Issued Certificate (or replacing the certificate to end to validation date)